FREQUENTLY ASKED QUESTIONS
The Answers You Need
Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, contact us.
WHAT ARE YOUR COVID-19 PROCEDURES DURING HOME SERVICES?
Here at SandiesHairGlam we strive to follow all CDC protocols. our team members as required to have a Barbicide certification, as well as disinfect and sanitize each and every tool used during services. it is important to let us know if you are sick or showing any symptoms of covid-19 to follow cdc guidelines and reschedule your appointment.
WHAT IS YOUR CANCELLATION POLICY?
We understand things happen. In an event you must cancel your wedding date. Deposits are non refundable, There is a cancellation fee of $400.00 that will be charged as a result of a late cancellation. Cancellations must be made at least thirty (30 days) prior to the client's reserved date. client is responsible for paying cancellation fee.
HOW SHOULD I PREPARE FOR MY BRIDAL TRIAL?
Depending on the hair texture, we require Freshly shampooed hair  in order for texture and hold. Please do not add any serums or leave in deep conditioners to your hair as it will weight down your hairstyle. All hair products will be provided for in my kit, if in case of an allergy or sensitivity,Feel free to bring your own. The set up is best by a mirror or window with natural lighting for photos. Feel free to share hair photos that you like during your hair trial. For additional questions please fill out our contact form.
HOW SHOULD I MAINTAIN MY HAIR EXTENSIONS?
Wash Your Extensions Correctly using a sulfate free shampoo, being gentle around the bonds. when adding conditioner add to just the ends of the hair . Never Sleep With Wet Extensions as it can mat and tangle. properly dry with a blow dryer add in a heat protect-ant. Always Brush Extensions With Care starting from the ends working your way up. Never start from the roots. For clip in extensions allow hair to air dry for best results.
BRIDAL PACKAGES
There are two bridal hair packages for bride +8 and Bride +5. Both package prices are before taxes and fees. price may vary depending on wedding locations and services. additional Bridal party hair is $150.00 per person.
WHAT IS THE COST OF A BRIDAL HAIR TRIAL ?
The Cost of a Bridal Hair trial is $250.00.
The cost may vary as there is a travel fee outside of Brooklyn and Manhattan. Anything outside the two boroughs will be an additions $125.00